1. General
      In accordance with the provisions of the European Regulation for the Protection of Personal Data and the relevant Greek legislation (as amended and in force), the COMPANY manages the personal data submitted by the USER with the utmost possible care, ensuring at all times case their protection and privacy.
      The USER can browse the website without being asked for any personal information by the COMPANY, unless expressly informed and requested otherwise. The COMPANY collects personal data disclosed only when the USER registers for its services, as well as when placing an order as a non-registered USER. In any case, these details are considered necessary for making the online purchase and informing the respective USER about the procedures.
    2. In which cases the data is collected
      The COMPANY collects five types of information about the users: (1) data provided by the USER when registering as a REGISTERED USER, (2) data provided by the USER in order for the COMPANY to execute his order, (3) data provided by the USER in order to participate in contests (4) data provided by the USER to activate the telephone service and internet service, (5) data provided by the user when connecting through another platform (ios, android, Facebook, Google). When completing any order form on the website, the USER will be asked to provide their name, address, zip code, email address, telephone, payment method and credit card details (if selected this payment method). In addition, more specific information may be requested, such as delivery or delivery details of an order, billing information or details about an offer. The COMPANY makes use of this data provided by the USER when filling out his online order form, in order to contact him regarding (i) the delivery of the order to the place indicated, (ii) to confirm and identify the customer in every necessary case, (iii) for the new or alternative products offered by the COMPANY (iv) the special offers of the COMPANY (v) the receipt of gifts after a competition.
      You have the possibility to choose whether or not to receive such notifications/newspapers from the COMPANY by sending your request via email to [email protected] Each
      order processing requires the collection of personal data either for the delivery of the order or for the reservation of the products. In addition, charging a credit card requires the identification of legally identifiable data for the first time and in any case is ensured by the electronic environment of each Bank. Every supporting document that certifies and declares the identity of the customer remains strictly confidential and is checked only by the relevant department of the COMPANY. The submission of personal data by the USER means that he agrees and accepts that this data will be used by the COMPANY’s employees for the reasons mentioned above. The COMPANY is required to provide USERS with the level of security stated in this Privacy Policy. In no other case will the COMPANY share with third parties the personal data of USERS without their prior consent, unless this is required by law.
    3. Use of data
      In order to continuously improve and strengthen the COMPANY’s services, the USER may be sent e-mail marketing messages about the COMPANY that may be of interest to him. The USER can choose the types of notifications he wants to receive at any time by updating his email preferences. The sending of SMS to the mobile phone number declared during the USER’s order is done only to inform him about the progress of his order.
      The COMPANY will not use the USER’s data for advertising purposes, unless the USER has given his express and free consent. With respect to existing customers, the COMPANY may use the email address obtained by the USER with an existing customer relationship to provide them with marketing materials related to similar products or services that they have previously requested, used or may be of interest to you.
      The USER can unsubscribe at any time or alternatively, he can choose through his account whether or not to receive advertising/promotional material via email or sms. The USER may also object to this use at the time of collection and each time they send a message. In order to stop receiving e-mails for marketing purposes, the USER is advised to follow the instructions contained in the e-mail received.
    4. Use of data for advertising purposes
      In order to constantly improve and strengthen the COMPANY’s services, the USER may be sent marketing emails about the COMPANY that may be of interest to him. The USER can choose at any time the types of notifications he wishes to receive by updating his email preferences. The sending of SMS to the mobile phone number declared during the USER’s order is done only to inform him about the progress of his order.
      The COMPANY will not use the USER’s data for advertising purposes, unless the USER has given his express and free consent. With respect to existing customers, the COMPANY may use the email address obtained from the USER with an existing customer relationship to provide them with marketing materials related to similar products or services that they have previously requested, used or may be of interest to you.
      The USER can unsubscribe at any time or alternatively, he can choose through his account whether or not to receive advertising/promotional material via email or sms. The USER may also object to this use at the time of collection and each time they send a message. In order to stop receiving e-mails for marketing purposes, the USER is advised to follow the instructions contained in the e-mail received.
    5. Legal Obligations
      COMPANY may need to use and retain personal data for legal and compliance purposes, such as preventing, detecting or investigating crime, preventing loss, fraud or any other misuse of IT services and systems her. The USER’s personal data may also be used by the COMPANY for internal and external audit requirements, for information security purposes or to protect or enforce its rights, privacy, safety, property or those of others.
    6. Processing of children’s personal data
      COMPANY will not collect or process personal data of children under the age of 16, unless parental consent has been given in accordance with applicable local law. If COMPANY determines that a child’s personal data has been collected in error, it will be deleted without undue delay.
    7. Processing of sensitive data
      In some cases, the COMPANY may process special categories of personal data concerning the USER (“sensitive data”). Sensitive data is defined as personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data for the identification of a natural person, health or sexuality life or sexual orientation. For example, the COMPANY may process sensitive data that the USER has made public. The COMPANY may also process sensitive data, as the case may be, to support, exercise or defend legal claims. The COMPANY may also process sensitive data of the USER, as long as the USER has freely given his express and separate consent in a specific context and for a specific purpose.
    8. Correction, modification or deletion of information/data
      The website allows and encourages its USERS to correct, modify, complete or delete the data and information they submit. If the USER chooses to delete some information, the website will act to immediately delete it from the COMPANY’s records. For the protection and security of the USER, the website will try to make sure that the person making the changes is the USER himself. To access, change or delete your personal data or to report problems arising from the operation of the website or to ask any question, please contact by email at [email protected] . Changing or correcting your personal data can also be done through the registration page. It is pointed out that the Company will do everything possible to protect the privacy of the USERS’ password
    9. Rights of the USER
      As a data subject, the USER has specific legal rights regarding the personal data collected from them. COMPANY will respect these rights and adequately address their concerns. The list below contains information about the USER’s legal rights arising from the applicable data protection legislation:

    Right to withdraw consent: In case the processing of personal data is based on the USER’s consent, he can withdraw his consent at any time.
    Right to rectification: The USER may ask the Company to correct inaccurate personal data concerning him. The COMPANY makes reasonable efforts to ensure that the personal data held or controlled by it and used on an ongoing basis is accurate, complete, current and relevant, based on the most recent information available. The USER also has the possibility to check and correct his personal data by entering his personal account.
    o Right to limitation/restriction: The USER has the right to ask the COMPANY/data controller to limit the processing when one of the following applies: (i) the accuracy of the
    personal data is disputed by the data subject, for a period of time which allows the controller to verify the accuracy of the personal data,

    (ii) the processing is unlawful and the data subject objects to the erasure of the personal data and instead requests the restriction of its use;

    (iii) the controller no longer needs the personal data for the purposes of the processing, but is required by the data subject to establish, exercise or defend legal claims;

    (iv) if the USER has objected to the processing for the period the COMPANY checks whether its legal interests override theirs.

    Right of access: The USER may request information about the personal data held by the COMPANY, including information about the categories of personal data it owns, processes or controls, the purpose for which they are used, from whom they were collected ( if not collected directly by the USER) and to whom they have been disclosed, etc. The USER can receive from the COMPANY a copy of his personal data free of charge. COMPANY reserves the right to charge a reasonable fee for any further copies that may be requested.

    Right to data portability: Based on the USER’s request, the COMPANY will transfer his data to another data controller, as long as this is technically possible, provided that the processing is based on the USER’s consent or is necessary for the performance of a contract. The USER, instead of receiving a copy of his personal data, may ask the COMPANY to transmit the data to another controller, to whom the USER will contact directly.
    Right to deletion: The USER has the right to request from the COMPANY the deletion of personal data concerning him without undue delay in the following cases: (i)
    the personal data are no longer necessary in relation to the purposes for which they were collected or submitted in processing,

    (ii) the USER has the right to object to the further processing of his personal data and exercises it,

    (iii) the processing is based on the USER’s consent, revokes his consent and there is no other legal basis for the processing,

    (iv) the personal data has been unlawfully processed, unless the processing is necessary;

    (v) in compliance with a legal obligation that requires the processing by the COMPANY;

    (vi) in particular for legal obligations for the performance of duty- and

    (vii) to support, exercise or defend legal claims;

    Right to object: The USER may at any time object to the processing of his personal data due to his particular situation, provided that the processing is not based on his own consent but on the legitimate interest of the COMPANY or on the legitimate interest of third parties. In this case, the COMPANY will no longer process the USER’s personal data, unless compelling legal reasons and an overriding interest for the processing or the support, exercise or defense of legal claims can be demonstrated. If the USER objects to the processing, specify whether he wishes the deletion of his personal data or the limitation of the processing by the COMPANY.
    Right to file a complaint with a supervisory authority: In the event of a suspected violation of applicable privacy protection legislation, the USER may file a complaint with the data protection supervisory authority, in particular at his place of habitual residence, at his place of work or at the place of the alleged violation .

    1. Special notes
      Time frame: THE COMPANY will try to satisfy every relevant request of the USER within 30 days. However, the deadline may be extended for special reasons related to the specific legal right or the complexity of the request.
      Limitation of access: In some cases, the COMPANY may not be able to provide access to all or some of the USER’s personal data due to legal provisions. If the COMPANY rejects the USER’s access request, the USER will be informed of the reasons for this rejection.
      Non-recognition: In some cases, the COMPANY may not be able to search the USER’s personal data due to the identification information he provides in his application. In these cases, where the COMPANY cannot identify the USER as the data subject, it will not be able to satisfy his/her request to exercise his/her legal rights, as described in this article, unless the USER provides the COMPANY with additional information that allows such identification.
      Exercise of the USER’s legal rights: In order for the USER to exercise his legal rights, please contact us in writing by email. You can also contact the COMPANY’s Data Protection Officer directly at [email protected]
      11. Retention of personal data
      In general, the COMPANY will delete the personal data collected from the USER if it is no longer necessary to achieve the purposes for which they were originally collected. However, we may be required to store personal data for a certain period of time due to legal provisions.
      The USER may address questions regarding data protection and any related requests for the exercise of his legal rights to the COMPANY’s Data Protection Officer (DPO) at [email protected]